Privacy Policy
Last updated: 12/18/2024
Neighborly Garage Door Pros (“us”, “we”, or “our”) operates https://neighborlypro.com/ (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site and services. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number, email address, and physical address (“Personal Information”).
By using our Site and services, you consent to receive marketing communications from us, including phone calls, emails, and text messages. You have the option to opt out of these communications at any time.
Additionally, Neighborly Garage Door Pros collects opt-in consent verbally from customers. Customers may opt in to receive messages either in person at our physical location or during a phone call. Upon registering a new customer, staff members are trained to ask if the customer would like to opt in to SMS-based billing notifications. Customers are verbally informed of the following:
- “Message and data rates may apply.”
- “Message frequency may vary.”
- “You can text HELP for support or more information and STOP to unsubscribe at any time, and no further messages will be sent.”
Neighborly Garage Door Pros will not share your phone number with third parties for marketing or promotional purposes.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
In addition, we may use third-party services such as Google Analytics to collect, monitor, and analyze this data.
California Consumer Privacy Act (CCPA)
In compliance with California law, we uphold the rights provided to consumers under the California Consumer Privacy Act (CCPA). This legislation grants California residents specific rights regarding the collection, use, and access to their personal data. These rights include the ability to request information about what personal data we collect, request deletion of their personal data, and opt out of the sale of their personal data. Neighborly Garage Door Pros does not sell personal data to third parties. For more details, please visit the California Attorney General’s website.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be useful to you as a customer or prospect of Neighborly Garage Door Pros.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
This Privacy Policy is effective as of 12/18/2024 and will remain in effect except for any changes to its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we may notify you either through the email address you have provided to us or by placing a prominent notice on our website.
Terms and Conditions
NEIGHBORLY GARAGE DOOR PROS. will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.
By submitting this form and signing up for texts, you consent to receive text messages from NEIGHBORLY GARAGE DOOR PROS. at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties. Privacy Policy & Terms
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
